All domestic clothing, stickers and small item orders ship via USPS First Class Mail. When your order ships, you should receive an email confirmation that your item has shipped (please check your junk folder or spam inbox as well). Once shipped, please allow up to 1 week of transit time for your package to arrive. If you still have not received your order after 2 weeks, please email us with your order number and we will notify you of your order status.
If we made a mistake on your order or your item is damaged, by all means PLEASE contact us and we will do our best to correct the issue. Contact us for an RMA # (that will need to be written on the outside of the package) and a shipping label (paid for by us). **IF WE DID NOT MAKE A MISTAKE and you changed your mind or simply want to exchange for different product, please see procedures below.
**IF WE DID NOT MAKE A MISTAKE and you changed your mind or simply want to exchange for different product, please see the following procedures:
Exchanged/Returned items must be in brand new condition with original tags intact and received no later than 30 days from date of purchase. For all exchanges, we offer return shipping for a FLAT FEE of $9. ($4.50 to exchange a single T-shirt.) (Email firstname.lastname@example.org to begin your exchange/return)
All returns must be accompanied by original packing slip, and will be refunded in the same way that payment was made. Original shipping charge will not be refunded. Sale items are all sales final (no refunds or exchanges).
If you wish to use your own method of shipping, you can ship your exchange/return to us at:
NHiM Apparel Warehouse
NHiM Apparel, LLC
7672 Avianca Drive ~ Suite G
Redding, California 96002
Size charts are found near the bottom of each product page to help you decide which size will fit best. We measure each garment laid on a flat surface. Length is measured from top of shoulder to bottom of garment, and width is measured from just under one armpit, to the other. (Please feel free to email us at email@example.com with any additional questions on our sizing.)
As noted in the returns/exchanges section above, if you order a wrong size, you may exchange the item within 30 days of original purchase if it is still in brand new condition and original tags are intact. See return instructions and address above.
Although availability may be indicated on our site, we can’t guarantee product availability and products may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order (we’ll do our best to not let this happen).